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Mission Statement
THE SUCCESS OF OUR COMPANY BEGINS AND ENDS WITH EMPLOYEE AND CUSTOMER SATISFACTION. OUR RESPONSIBILITY IS TO BE A LEADER IN THE MARKET PLACE, NOT JUST AS TO UNITS AND NUMBERS, BUT AS TO HOW EACH AND EVERY CUSTOMER PERCEIVES THEIR EXPERIENCES WITH FLORENCE SCION. WE WILL RUN AN ORGANIZATION GUIDED BY THE PRINCIPLES OF CARE AND COMPASSION FOR OUR FELLOW EMPLOYEES AND THEIR FAMILIES IN THE BELIEF THAT SECURE, HAPPY STAFF MEMBERS WILL PROVIDE TO OUR CUSTOMERS THE TREATMENT THEY DESERVE AND EXPECT.
BELIEFS AND VALUES
? An environment where the customer comes first.
? The development of our people is essential to our growth and future success.
? We will pursue quality and profitability with the aim to stay in business and provide jobs for our people.
? The highest ethical standards will guide everything we do.
? We seek to delight our customers that they will want their family and friends to have the same experience.
? We are employees who genuinely care for each other and our customers, and we strive always to express it.
? We will always greet each other and our customers with warmth and sincerity.
? We will always strive to personalize our processes, and the pace of them, to the needs and wishes of our customers.
? We will strive for constant improvement and innovation in all that we do.
? We will earn and re-earn the good-will, trust and confidence of our customers and colleagues every day.
? We will take pride in how we deliver our vehicles or services, and we will do it in a way that is memorable and eventful for our customers.
At Florence Scion , please review our extensive inventory of Scion cars, including the tC, xB and xD. We work hard to get you into the vehicle you have always wanted. That new Scion is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Florence, South Carolina.
Scion OEM parts are an important part of maintaining your vehicle's optimum performance. At Florence Scion , we offer the same high quality Scion parts your vehicle was built with, and we keep a large inventory of genuine parts in stock at our Florence, South Carolina facility.
Florence Scion service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Florence Scion service your vehicle. We install the Scion tC body kit or the tC turbo kit and any of our Scion accessories. We offer one of the most comprehensive Scion parts and service departments in the automotive industry.
At Florence Scion , we strive to make buying or leasing your new or used vehicle a pleasant and rewarding experience.
Our primary goal is to satisfy our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department Store at 843-656-2151.
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